Contact Us
Whether you have a question about our 20 Testers Package, need a custom enterprise plan, or require technical support, our team of QA professionals is ready to help.
Fast Responses
We guarantee a human response to all support tickets within 12 hours.
Secure & Private
Your app data and communications are strictly confidential under NDA.
Expert QA Team
You are talking directly to the project managers who oversee your testing.
Corporate Contact
Klixup LTD
Unit 32a 142 Birmingham Rd
Bromsgrove, United Kingdom
B61 0DD
Contact Details
Email Support
support@12playtesters.com
Only WhatsApp Response Team
+44 7878 951447
Enterprise & Studio Plans
Developing multiple apps? We offer significant bulk discounts for game studios and agencies. Contact us for a custom managed testing solution.
- ✓ Priority Dedicated Account Manager
- ✓ Custom API Integrations
- ✓ Volume Pricing Contracts
Frequently Asked Questions
How fast can you start testing my app?
Once you complete checkout and provide your Google Play opt-in link, we instantly distribute it to our QA network. Your 14-day continuous test will actively begin within 24 hours.
What if Google rejects my app after the 14 days?
We offer a 100% money-back guarantee. If you are denied production access due to insufficient tester engagement, we will issue a full refund to your original payment method. See our Refund Policy for details.
Do you use emulators?
Absolutely not. Emulators and bot farms are strictly prohibited and will get your developer account banned. We only use real humans with diverse physical Android devices.
